Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Daniel Braun

Daniel Braun

October 2, 2025

5  out of  5
rating by Daniel Braun
"I have been with TJ Johnson for a very long time!! They are the best and quick to fix any issue that you may need. Thank you for all you do!!"
We responded:
"Danny, thank you so very much for the 5-star review! We are so grateful that we get to help you with your insurance needs! We take customer service very seriously and are always here for you! Sadie is amazing and so glad you were able to work with her! Tracie and the team "
Profile photo of Roy Decker

Roy Decker

October 2, 2025

5  out of  5
rating by Roy Decker
"Always helpful and professional and on top of everything very quickly and taken care of anything I needed right away with hassle free and always communicates with my family in a friendly manner overall there's not much to say other than they are fantastic and I've been there for years and plan on being there for many many more years"
We responded:
"Thank you so much for the 5-star review and amazing testimony! We take pride in our customer service! We are so grateful for your business and trust for many years! Tracie and the team "
Profile photo of Dalton Wright

Dalton Wright

October 2, 2025

5  out of  5
rating by Dalton Wright
"Sadie was very helpful and kind. Highly recommend."
We responded:
"Thanks so much, Dalton! Happy that you have joined the SF family! Sadie is very kind and we love her. We appreciate your business and your 5-star review! Tracie and the team"
Profile photo of Jenni Cattran

Jenni Cattran

October 1, 2025

5  out of  5
rating by Jenni Cattran
"Great customer service, as always!"
We responded:
"Thanks, Jenni! Your 5-star review means the world to us! We strive to provide great customer service and I'm glad Sadie could help you this week! Appreciate you always! Tracie and the team"
Profile photo of Evan Maines

Evan Maines

September 29, 2025

5  out of  5
rating by Evan Maines
"Evan again! Tracie is the best! Sadie was extremely helpful today and even got me a refund for a tow service I had to use"
We responded:
"Evan, Thank you so much for your 5-star review! Sadie is amazing and will go above and beyond to help! We love taking care of family! We appreciate you so much! Sincerely, Tracie and the team "
Profile photo of rachel janszen

rachel janszen

September 29, 2025

5  out of  5
rating by rachel janszen
"State Farm is by the far best insurance I have ever had. Brittany is always quick to respond to any messages I have about changes or concerns. Highly recommend!!!"
We responded:
"Thanks you, Rachel! Your words and trust are much appreciated as we work really hard to provide excellent customer service. Brittany is amazing! We love our State Farm family! Tell your friends and family and let us tell you about our referral gift card program! "
Profile photo of Jay Karle

Jay Karle

September 29, 2025

5  out of  5
rating by Jay Karle
"Always helpful. Paula is a joy to deal with."
We responded:
"Jay, we love working with Paula too! Thanks for the 5- star review! And we are grateful for your business and trust in the team for so many years! Tracie and the team "
Profile photo of Eric Bender

Eric Bender

September 26, 2025

5  out of  5
rating by Eric Bender
"Awesome people I can joke around with everyone and they still take care of me and they are extremely helpful and pleasant to talk to"
We responded:
"Eric, we love taking care of you and Michelle! Thanks for the 5-star review and kind words. Sadie is a great one to work with. :) Sincerely, Tracie and the team "
Profile photo of Mary Johnson

Mary Johnson

September 26, 2025

5  out of  5
rating by Mary Johnson
"Tracie and her crew are the best , they always go above and beyond to help and see that their clients are getting the best service possible , you couldn’t ask for a better team, thank you guys for your amazing service, we were involved in a accident and Tracie was right on top of it we love Tracie and her team"
We responded:
"Thank you for the 5-star review and for the kind words! We love taking care of you and appreciate your business and trust! Love, Tracie and the team"
Profile photo of ET Reckers

ET Reckers

September 12, 2025

5  out of  5
rating by ET Reckers
"Tracie & staff are very knowledgable & helpful across all areas of the insurance. We have been with Tracie for many years & they are very quick to respond when we need assistance. Highly recommend. Thanks"
We responded:
"Thanks so much, Eric! I'm thankful for your business and trust in me and my office team for so many years! It's been an honor to serve you and your family! Tracie and the team"
Profile photo of Louise S.

Louise S.

August 18, 2025

5  out of  5
rating by Louise S.
"Excellent company! I moved states and they made this process so easy. They were so helpful. Answered my questions immediately, sent the documents I needed to the clerk’s office to save me that hassle, found me the best rate! Erich was amazing! Highly recommend!!"
We responded:
"Thank you, Louise! Erich is amazing and we are thankful you allowed him to help you make the transition to KY! Welcome to our family! Thank you for the kind words and the 5-star review! TJ and the team "
Profile photo of Laura Askren

Laura Askren

August 14, 2025

5  out of  5
rating by Laura Askren
"We have a lot of policies. Tracie and her staff have always been there to answer my questions. Keep up the great service!"
We responded:
"Thank you, Laura! We sincerely appreciate your 5-star review and kind words. We will keep it up- it's our promise to you! TJ and the team"
Profile photo of Paul Brockman

Paul Brockman

July 30, 2025

5  out of  5
rating by Paul Brockman
"PAULA IS AMAZING! I've been a client for years and I would never leave my State Farm agent, Tracie!"
We responded:
"Paul, Thank you so much for the 5- Star review and the kind words! Paula is amazing g and I'm so glad she is on our team! We hope you never leave us! We are always here for you and grateful for your business! TJ and the team"
Profile photo of Kimberly Gilbert

Kimberly Gilbert

July 30, 2025

5  out of  5
rating by Kimberly Gilbert
"We've used them for years with no complaints. They've always been super helpful. Highly recommend!"
We responded:
"Thanks so much! We appreciate your business and trust for so many years! Thanks for the 5-star review! It made our day! TJ and the team"
Profile photo of Molly Griffith

Molly Griffith

July 17, 2025

5  out of  5
rating by Molly Griffith
"Tracie Johnson has been my State Farm agent for 22 years. She has been there through all of the major events of my adult life. I can always count on Tracie and her team to provide excellent service whenever I am in need. They take the time to explain services and changes to make sure I understand all options. This is one service in my adult life that I do not have to worry about. I know that Tracie and her team will take good care of me. My parents were both long-time customers of Tracie's as well and she took excellent care of them over the years to make sure they had the protection they needed at the various stages of their lives. We are definitely a Tracie Johnson State Farm family!"
We responded:
"Molly!!! What a sweet and kind review! I can't express my thanks enough for the many years of loyalty and also friendship with your family. It has been my pleasure and honor! My team and I love taking care of you and you ARE family! "
Profile photo of Makenzie Cotton

Makenzie Cotton

July 11, 2025

5  out of  5
rating by Makenzie Cotton
"Great place to work with paula is the absolute best ! they’ll all make sure you get taken care of !❤️"
We responded:
"Thanks so much for the great review and shout out for Paula. We are so grateful that she is on the team!! Thankful for your business and trust in our office! TJ and the team "
Profile photo of Tracey Termuhlen

Tracey Termuhlen

July 11, 2025

5  out of  5
rating by Tracey Termuhlen
"Tracie Johnson is such a good agent and takes time to make sure clients are accommodated and satisfied. The team is quick to respond to questions and concerns. I am extremely satisfied with State Farm and invite others who want quality service to call for a quote. Thanks to everyone on Tracie’s team for exceeding my expectations."
We responded:
"Thank you so much for the 5-star review and for your support. You are family to us and I have enjoyed being your agent for many years. You made our day with this recommendation and kind words! TJ and the team "
Profile photo of kaitlin bryan

kaitlin bryan

July 10, 2025

5  out of  5
rating by kaitlin bryan
"The team is so helpful and personable. They respond quickly and thoroughly!"
We responded:
"Thank you so much for the 5-star review and for your business. We sincerely appreciate you and your trust! TJ and team "
Profile photo of Sean Belhumeur

Sean Belhumeur

July 9, 2025

5  out of  5
rating by Sean Belhumeur
"Every representative from this office has been helpful in outlining and explaining my insurance options. Recently worked with Erich to bundle my condo and auto insurance. Working 3rd shift can make it difficult to speak with people during office hours but the text option offered made it easier to have the conversation more spaced out but at times we are both available."
We responded:
"Sean, so grateful for this review and for your business. Erich is top-notch h and always willing to go the extra mile for our customers! I thank you for your business and trust in me and the team! (And glad we can accommodate your work schedule!) TJ"
Profile photo of Elizabeth Mc

Elizabeth Mc

July 9, 2025

5  out of  5
rating by Elizabeth Mc
"Our claim was handled with the utmost professionalism, patience, and guidance by Paula. All questions were answered thoroughly. She patiently waited for us to be confident in our understanding which helped us make sound choices to protect our family. THANK YOU PAULA!"
We responded:
"Thank you for the 5-star review and kind words about Paula. She is amazing and we are grateful for her heart for great customer service for our customer family. We love taking care of you! TJ and the team"
Profile photo of April Russell

April Russell

July 8, 2025

5  out of  5
rating by April Russell
"Thank you to Paula at Statefarm in Wilder, KY! Within 20 minutes, I added my teen to my policy, and I was thoroughly informed of the 3 discounts my teen would be eligible for, reducing her portion of insurance to $104 monthly! In addition, Paula answered unrelated questions and provided knowledgeable and informed responses to all my questions. I’m just so grateful to her and I want to let everyone know that all of my experiences with this Statefarm office of Tracy Johnson the past several years have been truly so pleasant, fast and efficient, and really just so caring. I’ve yet to be disappointed even once an even my family members have switched to Statefarm and agree. Thanks again Paula!"
We responded:
"April, we are so thankful for this amazing 5-star review and kind words! Paula is really a wonderful team member and we love having her on our team. Your business and friendship means the world to me and to the team! We are always here for you! Love, TJ and the team "
Profile photo of Meg Deckert

Meg Deckert

July 8, 2025

5  out of  5
rating by Meg Deckert
"Tracie Johnson and her staff are always so helpful and communication responses are very quick."
We responded:
"Thanks, Meg! Super proud of this team! We strive to deliver great customer service! We value your business and trust! Sincerely, TJ and the team"
Profile photo of Kim Ruberg

Kim Ruberg

July 4, 2025

5  out of  5
rating by Kim Ruberg
"The team at Tracy’s office is fantastic! When we had to file a claim after an accident, they were incredibly helpful and compassionate, making sure every detail was handled smoothly. They’re always available to answer our questions and offer support whenever we need it."
We responded:
"Kim, thank you so much for the 5-star review and kind words about the team. I have to say that I have the best team out there! We appreciate your business and love taking care of your family! "
Profile photo of Kevin Surface

Kevin Surface

July 1, 2025

5  out of  5
rating by Kevin Surface
"Brittany did a great job! Thanks for helping me find new insurance!"
We responded:
"Thanks so much for the 5-star review and for the shout out for Brittany! She's pretty amazing and we are thankful she is a part of the team here. We appreciate your business. Welcome to the family! TJ and the team "
Profile photo of Katie Carter

Katie Carter

June 30, 2025

5  out of  5
rating by Katie Carter
"Paula is amazing. She always gets us took care of in minutes. The best insurance we have ever used!"
We responded:
"Katie, thank you for the review and the kind words about Paula! She is amazing at customer service! We appreciate your business and trust! Sincerely, TJ and the team. "