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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Vogel

April 25, 2025

5  out of  5
rating by Eric Vogel
"Have been with Tracy Johnson for around 20 years. Tracy and her team always provide top notch service. Everyone is always friendly and ready to help. Tracy and her team truly care about their clients."
We responded:
"Thank you, Eric!! Your review means a lot to me and I'm am honored you feel we deserve a 5-star review! I'm grateful that you have allowed me to be your agent for many years and hope we have many more years to serve your insurance needs! Sincerely, Tracie and the team "
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Jayne Eaton

April 24, 2025

5  out of  5
rating by Jayne Eaton
"Tracey is so very helpful in making the right kind of decisions about home and car insurance. She’s so pleasant and a real joy to work with."
We responded:
"Jayne, thank you for the 5-star review and kind words. I'm thankful I get to be your agent and help you make the best decisions for your needs. You are a joy to work with as well. Sincerely appreciate your business and trust, Tracie and the team"
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steven patterson

April 24, 2025

5  out of  5
rating by steven patterson
"State Farm is just the name of my insurance. Tracey Johnson is my agent and that is who makes the difference for me. Always a pleasure to work with and I feel like I'm protected. I look at my premiums as money thoughtfully invested in my future. I highly recommend Tracey and her team."
We responded:
"What a sweet review!! Thank you for the kind words! Your business and trust in me and my team means the world! We've been together a long time and I hope to be your agent for many years to come! Sincerely, Tracie and the team "
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Jen Sepate

April 22, 2025

5  out of  5
rating by Jen Sepate
"Tracie and Brittany are both wonderful to work with. They have always gone above and beyond answering questions and helping, whether it’s been with my mortgage insurance or my car insurance. It’s so nice to have agents you can trust and depend on for quality service."
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Bryan Eifler

April 22, 2025

5  out of  5
rating by Bryan Eifler
"Paula was very helpful, knowledgeable, and courteous. Thank you for the help!"
We responded:
"Brian, thank you for the 5-star review and for your kind words. Paula is amazing! We love taking care of our customers! Sincerely, Tracie and team"
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Ct Gallagher

April 22, 2025

5  out of  5
rating by Ct Gallagher
"An insurance agent provides the roll of customer service for the insurance company, and Tracie Johnson State Farm agency EXCELS in this. We are a family with multiple teenagers with 5 vehicles covered by State Farm. I have called Tracie Johnson agency while standing at the window at the DMV, I have called them from the car dealership. In all cases, during normal business hours, I have been able to establish policies and get proof of insurance over the phone within 10 minutes. Tracie Johnson will be our agent until she retires."
We responded:
"CT, thank you SO MUCH for the sweet words of praise and for the 5-star review. Paula is amazing and this team strives to provide the best service to our customer family. I'm not retiring any time soon! ❤️ We are grateful for your business and trust! Sincerely, Tracie and the team. "
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Kim McCall

April 19, 2025

5  out of  5
rating by Kim McCall
"I have been with Tracie Johnson State Farm for several years and have had excellent service with them. Sadie is always so friendly and knowledgeable anytime I call or stop in with a question. I have never had a bad experience with them and would highly recommend them to anyone."
We responded:
"Kim, thank you so much for the 5-star review! Sadie is absolutely amazing and I am so thankful for her. I am grateful for your business for many years and we love taking care of your family!! Sincerely, Tracie and the team "
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Angela Hayden

April 18, 2025

5  out of  5
rating by Angela Hayden
"Tracie Johnson is an outstanding insurance agent! She went above and beyond to help me find the best coverage while saving me money. Tracie is not only incredibly knowledgeable, but she’s also kind and patient, making the entire process seamless and stress-free. I truly appreciate her dedication to providing excellent customer service and ensuring I felt confident in my decisions. If you’re looking for someone who genuinely cares about their clients, Tracie is the one to call!"
We responded:
"Angie, thank you so very much for the kind words and the 5-star review. We promise to take good care of you and provide the best customer service! So excited you are a part of our family! Sincerely, Tracie and the team"
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Jesse Wagner

April 16, 2025

5  out of  5
rating by Jesse Wagner
"“I’ve been insured with State Farm since I was 16, and I couldn’t ask for better service or more dedicated people. They consistently provide exceptional support and have truly earned my trust over the years."
We responded:
"Thank you so much for your 5-star review of our office and team. It has been a pleasure to work with you and your family for many years now and I am so grateful for your trust. I hope to have many more years together to take care of your insurance needs. Sincerely, Tracie and the team "
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Virginia Ridge

April 16, 2025

5  out of  5
rating by Virginia Ridge
"Tracie Johnson's staff are the best! I needed to change our policy and I struggle with technology. I was able to get the policy amended and get new ID cards quickly! They are friendly and easy to work with."
We responded:
"Ginny, thank you so much for the wonderful review! Sadie is amazing and we all take pride in giving great customer service! I am grateful for your trust and love having you in our SF family. Sincerely, Tracie and team "
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C J

April 14, 2025

5  out of  5
rating by C J
"Sadie was very thorough, helpful and informative. She explained all of my options and policy details and helped me get my new car insured ASAP. Thank you!"
We responded:
"Thank you for the 5-star review!! We are so grateful for your business and trust in our team! Sadie is amazing for sure!!!! Congrats on the new car!! Appreciate you so much, CJ! "
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Aimee Tillett

March 28, 2025

5  out of  5
rating by Aimee Tillett
"Long time client of Tracy johnson. They always go above and beyond to help you not only get the most from your policy, lower the cost when possible, but also go above and beyond when you need them during the claims process."
We responded:
"Hi Aimee, thank you so much for the great review! We try our best here and appreciate that you notice! Also so grateful for your business for many years! Sincerely, Tracie and the team "
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David Valentine

March 24, 2025

5  out of  5
rating by David Valentine
"Tracie is amazing. Highly recommend. We once had a house fire and, like a good neighbor, she was there!!"
We responded:
"The Valentines are the best! Love your family and so grateful to get to be your agent for many years! Thanks for the 5-star review and the kind words. Sincerely, Tracie and the team"
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Karen Ochsenhirt

March 21, 2025

5  out of  5
rating by Karen Ochsenhirt
"Paula Cotton - Customer Relation Manager is the best. She has given very good advise for many years regarding my polices with State Farm Insurance. I highly recommend her services."
We responded:
"Hi Karen, thank you for your review. Paula is amazing and we are so glad she is on our team! This review will make her day!! It is a pleasure to work with you and we love that you are a part of our family. Sincerely, Tracie and the team "
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Travis Inglis

March 20, 2025

5  out of  5
rating by Travis Inglis
"Erich at Tracie Johnson Insurance is fantastic!! I received the coverage I needed at a price 20% lower than the nearest competitor. And the agency appears to be super responsive as well. Highly recommend!"
We responded:
"Travis, thank you!! I'm so proud of Erich! He's amazing! Our goal is to provide exceptional service always!! The 5-star review makes our day and your kinds words are so appreciated. Sincerely, Tracie and the team"
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Cora Boedeker

March 20, 2025

5  out of  5
rating by Cora Boedeker
"I have been going to this office for many years. They always keep me informed of new and important insurance options. Meet with me yearly to discuss my options. Everyone there is very nice and friendly and knows their stuff. ❤️"
We responded:
"Cora, thank you so much for the 5-star review and the kind words. We love having you and your family to be a part of our insurance family! Thanks for being loyal customers for so long and for how's great you and Tony treat us as well. Sincerely, Tracie "
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Michael S

March 7, 2025

5  out of  5
rating by Michael S
"Super nice awesome customer service very smooth transaction covered same day thanks so much thank you Sadie"
We responded:
"Thank you so much for the review! Sadie is amazing! Awesome customer service is our priority! Welcome to the family!! "
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Andrew Kleist

March 5, 2025

5  out of  5
rating by Andrew Kleist
"Tracie was very thorough, helpful and informative, explaining all of my options and policy details."
We responded:
"Thanks you,Andy! Your 5-star review and kind words are appreciated so much! I am grateful for the trust you have in me and my office team! We've been together a long time!! Send all of your friends and family our way and earn those referral gift cards we discussed! You made my day with your review!! Sincerely, Tracie and the team"
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Lisa Staub

February 28, 2025

5  out of  5
rating by Lisa Staub
"Very responsive and helpful"
We responded:
"Thank you for the 5-star review and your kind words. Great customer service is always our goal! We appreciate your business and trust in our team!"
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Ashlye Simmons

February 22, 2025

5  out of  5
rating by Ashlye Simmons
"Sadie was amazing! We had been playing phone tag for a month due to my work schedule and illness! She called me and got everything done in under 20 mins! Can’t even tell you how much relief I felt! Thank you Sadie and the team at State Farm!!! My mom and I adore yall!"
We responded:
"Thank you for your 5-star review! Sadie gets so many compliments- she is amazing!! We are grateful to take care of your insurance needs and for your trust in us!! Tracie and the team!! "
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Lucas Oliver

February 22, 2025

5  out of  5
rating by Lucas Oliver
"Great service, very friendly on the phone, would recommend"
We responded:
"Thank you for the 5-star review! We appreciate your trust in us and for allowing us to serve your insurance needs! Sincerely, Tracie and the team "
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Lauren Stoffel

February 21, 2025

5  out of  5
rating by Lauren Stoffel
"Experience working with Sadie was awesome. She is very personable and went the extra mile to help transfer my coverage over from Ohio to Kentucky! Having a pleasant experience from a rough day of dealing with a bunch of other things, Sadie was extremely gracious, patient, and provided a few laughs with us along the way!"
We responded:
"Lauren, thank you!! Sadie is amazing and has a gift of grace! We are blessed to have her in our office! And we are grateful for your business and trust. Your review helps us so much! Sincerely, Tracie and the team "
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Vicki Johnson

February 21, 2025

5  out of  5
rating by Vicki Johnson
"Personal touch! When I call, they know who I am. And, they are always there with a phone call for reminders when life is busy and insurance is not at the forefront of my mind."
We responded:
"Vicki, thank you so much for the 5-star review and your kind words! We are grateful for your business and trust in our team! We love having you in our State Farm family! Sincerely, Tracie and Team "
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Cheryl Mason

February 20, 2025

5  out of  5
rating by Cheryl Mason
"Sadi thank you for resolving my issue quickly and efficiently. And, I noticed you called me after the office was closed. Nice! I appreciate you! State Farm should consider you an asset to their team. Sincerely, Cheryl"
We responded:
"We’re honored by your positive feedback! Thank you for the kind words about Sadie and the 5-star review! We look forward to continuing to provide you with great service!and thank you for your trust in us! If there is anything else we can do for your insurance needs, just let us know! Sincerely, Tracie and the team "
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Nathan Selke

February 19, 2025

5  out of  5
rating by Nathan Selke
"Working with Erich through TJ Johnson was an excellent experience. He was clear, concise and understood all of my needs. The transition from our previous insurance company to State Farm was seamless with little to no effort on my part. Would absolutely recommend to anyone looking for a change."
We responded:
"Nathan, thank you so much for the 5-star review! Erich is amazing! Thank you for the kind words. Tell all of your friends and family to call Erich for a no-obligation quote! Welcome to our family! Sincerely, Tracie and the team "