Reviews

"TJ and Melinda are spectacular. I needed help with insurance for my apartment and car when I first moved to Northern Kentucky and TJ worked with me to make it happen quickly. My car broke down a little over a year later and Melinda was incredibly helpful and quick to respond."

"The Exceptional service and compassion I have received at Tracie Johnson‘s office over the course of eight years that I have been with Statefarm has been second to none, truly. I’ve wife insurance homeowners and two Auto policies through this office and have come to understand what a family they have been to me. It isn’t like any other insurance company I have ever been with. Hats off to these folks who work very hard and care very much about the people they serve"

"I have been with Tracey Johnson State Farm for years. I always get the best service and they look out for my best interests."

"Great service! Helpful and honest answers, and an extremely kind staff. Really made our visit comfortable. Will highly recomend!"

"Needed to find a better insurance company… I received a prompt return call when I missed them and within minutes my new policy was ready to go.. so happy with how quickly and efficiently they handled this"

"Always ready to help even in the small things!!"

"Melinda Ross provided excellent and prompt service regarding a time sensitive issue."

"TJ Johnson's State Farm is so helpful! Anytime I have a question, they explain so I can understand! I appreciate that they are nice, helpful and a live knowledge person answers the phone! Thanks for being the best insurance agent we have ever had!"

"Thanks for everything you do for us. We are very happy! Always a phone call away."

"Tracie and team were so incredibly helpful! They went above and beyond to make the whole process easy to understand. Very friendly and attentive."

"Tracie and her whole team are wonderful to work with!"

"Tracies office is great to work with"

"Wonderful team of people who have been very helpful not only with everyday insurance needs, but also compassionate and knowledgeable help with a recent claim."

"Being a senior citizen and not understanding all concepts Of insurance forms, Tracie Johnson With much knowledge and patience has went above and beyond to explain every detail to me. Not only is she a five star , She is an exceptional person! I am extremely happy with my policy and my agent. I highly recommend her to anyone in need of insurance!"

"Tracie is truly the nicest and most informative person to work with. You can tell she really cares about her customers and takes the time to walk them through the best possible plan. I appreciate her and the team so much!"

"Tracie and team are the best in the business I feel super connected to them and feel my family is always taken care of if we need anything, plus Tracie is always looking for ways to save me money and still get the best coverage and protection for my family."

"Tracie truly cares about all her customers! Everyone in the office is always friendly and helpful."

"Thank you TJ for the informative meeting today. We appreciate the personal service we always receive from you and your team to go over our coverage options. Thanks for taking care of us!"

"Great team looking out for me."

"This is a great insurance company i been with them for about 3 years with rented now i have both they are really good will tell everyone to get them great people"

"Tracey and her team are always so amazing and so helpful!"

"I have been with TJ Johnson State Farm for over 20 years, and they have always provided outstanding customer service. Every time I’ve needed assistance, they have been friendly, knowledgeable, and genuinely willing to help.

Today, I spoke with Melinda about helping my mom and aunt find homeowners insurance. She went above and beyond by taking the time to listen to our family’s needs, answer all of our questions, and make sure they understood their coverage options. That level of care and personal attention is exactly why I’ve remained a loyal customer for more than two decades.

I highly recommend TJ Johnson State Farm to anyone looking for an insurance agency that truly cares about its customers. Their professionalism, responsiveness, and commitment to helping people are second to none."

"Tracie and her team are amazing! We just moved to the area and they are taking great care of us! I stay with State Farm because of people like her!"

"They are awesome and work very well with you."

"Such a sweet staff who pay a lot of attention to detail! We dropped in to make a quick change to our auto and home insurance and received personalized service that fit our exact needs. Sadie was extremely helpful and kind! 5 stars all around!"